Latch TOTP is a tool created by ElevenPaths that does not require an internet connection to work properly. It offers two ways to protect our accounts: the first way is named “Lock,” which will block the account even if the password entered is correct. The second feature is called “Latch Cloud TOTP” and is an easy way to add “two-factor authenticaction” based on 6-digit token typed before accessing your account. In this article we will show you how to integrate and configure Latch TOTP into your Salesforce accounts. 

Prepairing Salesforce

First of all, we should Access our Salesforce accounts. Once we are in, the next step is to go to the Settings section on the top of the page (gear icon). Now we have to select “main configuration Page” and click on “Administration” and choose “users” option.

The next step is clicking in our username to Access to our account’s configuration, now we have to search an option called “App registration: Simultaneous password generator” and click on “connect”.

After clicking “connect,” Salesforce will ask us for our user and password. After this, we should scan the QR code (which Salesforce gave us) using Latch’s application in order to generate the new service. Once we’ve finished the configuration, all we have to do is generate a TOTP code and click on “connect.”

To finish the configuration process, the admin should activate the service, if you are the admin you can do it going to user´s section and choosing “modify”, after that, click on “system admin”.

The last step is searching 2 step authentication option and activating it.

Configurating Latch Cloud TOTP

Run the Latch app using the latest version, where we can find the Cloud TOTP feature. Then go to add new service with Latch and two choices will appear, “Pair with Latch,” the classic feature, and “Protect with Cloud TOTP” (choose this one).

When you click on “Protect with Cloud TOTP” Latch will show the device camera ready to scan the previous QR code generated by Salesforce. Once we scan or type the secret key information, Latch will indicate that there is a new service.

Starting session with Latch Cloud TOTP in Salesforce

The last step to finish the configuration is log in to Salesforce as usual. Once we are logged in, Salesforce will ask for a six-digit code, as you can see in the image below. Now, the 2FA is enabled and configured in Salesforce and we can start to use Latch.

In our Latch app, we must have a new app with the same name as the service set, in our case will be Salesforce. To generate the TOTP codes, click on the button called “PIN.” Those codes will be valid only for a short time (30 seconds).

We encourage you to configure the “two-factor authentication” for all your accounts in any service that allows this type of security. Nowadays it is mandatory strengthening all our digital identities using all the possible ways. The possibilities offered by Latch TOTP can protect all your services and accounts in a fast, simple and reliable way.